Returns & Exchanges
At InstaCuppa, we want you to be fully satisfied with your home and kitchen essentials. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account or visit our support portal to submit a return request with your order number and reason for return.
Prepare the Package
Securely pack the unused item in its original packaging, ensuring all accessories and manuals are included to qualify for a full refund.
Ship It Back
Print the provided prepaid shipping label and drop off the package at any authorized carrier location near you.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing